Refund & Cancellation Policy

Cancellation / No Show / Early Departure Policy:
In case of cancellation of tour/travel services due to any avoidable/unavoidable reason we must be informed in writing and that is mandatory. Cancellation charges would be effective from the date we receive letter in writing and cancellation charges would be as follows:

Please note - Irrespective of above mentioned cancellations slabs - incase of cancellation of tour services after the booking is made with us - a minimum 10% service charges would be applicable.

In case of special train journey (like Palace on Wheels, Deccan Odyssey, Royal Orient etc.) and high peak season bookings (from 20th Dec to 15th Jan) a separate cancellation policy is applicable (which would be advised as and when required).

In case you cancel the trip after commencement refund would be restricted to a limited amount that too would depend on the amount that we would be able to recover from the hoteliers we patronize. For unused hotel accommodation, chartered transportation and missed meals etc. we, at Maxxfun Holidays Pvt. Ltd do not bear any responsibility to refund.

Refund:
In regard to refund of unused / unutilized services (which are paid for and cancelled in advance) the refund amount would be worked out on the basis of cancellation policy as described above and the money would be accordingly refunded to the person who has made the payment to us. Please note that the refund process may take 2 - 4 weeks due to banking procedures. If the refund is made to the credit card account OR to Bank account, the bank charges would be debited from the refund amount.

Cancellation Policy:
All hotels in India insist on one month’s clear notice for cancellation on substantial reduction in Group bookings. For bigger movements like charters etc the notice period for cancellation is correspondingly more.

Group booking cancellations with less than one month clear notice are subject to 01 night minimum cancellation charges for each hotel bookings.